Help
How to cancel your FaceCast subscription
Subscriptions are billed and managed by Apple or Google, so you cancel them in your store account rather than inside FaceCast. It takes under a minute.
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The Short Answer
On iPhone or iPad: open Settings, tap your name, then Subscriptions, choose FaceCast and tap Cancel Subscription. On Android: open the Google Play Store, tap your profile picture, then Payments & subscriptions › Subscriptions, choose FaceCast and tap Cancel subscription.
Deleting the app does not cancel a subscription. After you cancel, you keep premium access until the end of the period you have already paid for, and you are not charged again.
Cancel on iPhone or iPad
Open Settings
Open the Settings app and tap your name at the top of the screen.
Go to Subscriptions
Tap Subscriptions. You will see every subscription billed to your Apple ID.
Cancel FaceCast
Tap FaceCast, then Cancel Subscription, and confirm. If there is no cancel button, the subscription has already been cancelled.
Cancel on Android (Google Play)
Open the Google Play Store app, tap your profile picture in the top corner, then Payments & subscriptions and Subscriptions. Choose FaceCast, tap Cancel subscription and follow the prompts. You can also do this in a browser at play.google.com/store/account/subscriptions, signed in with the same Google account.
Free trials and renewals
Subscriptions renew automatically unless auto-renewal is turned off at least 24 hours before the current period ends. If you are in a free trial and do not want to be charged, cancel at least a day before the trial ends; the trial usually keeps running until its end date.
Getting a refund
Refunds are decided by Apple or Google, not by FaceCast, because they process every payment. For App Store purchases, request a refund at reportaproblem.apple.com. For Google Play purchases, open your order history in Google Play and use Request a refund, or go through Google Play Help.
Using FaceCast on a new phone
A subscription belongs to your Apple ID or Google account, not to the phone. On a new device, install FaceCast while signed in to the same account and tap Restore on the subscription screen.
Frequently Asked Questions
Does deleting FaceCast cancel my subscription?+
No. Removing the app or your data does not stop billing. Cancel in your Apple ID settings on iPhone or in Google Play on Android.
Can I cancel inside the FaceCast app?+
No. Apple and Google manage all in-app subscriptions, so the cancel button is in your store account: Settings › your name › Subscriptions on iPhone, or Google Play › Payments & subscriptions on Android.
Will I lose premium access straight away?+
No. You keep premium features until the end of the period you have already paid for. After that the subscription does not renew.
How do I get a refund?+
Ask the store you paid: reportaproblem.apple.com for the App Store, or Request a refund in your Google Play order history. FaceCast cannot issue refunds itself.
I cancelled but was still charged. Why?+
Usually because the cancellation was made less than 24 hours before the renewal, or the subscription is on a different Apple ID or Google account. Check the subscription list for each account, then contact Apple or Google about the charge.
How do I delete my photos?+
Email info@visionlabs.com.tr and we will process the request. All face-related data is deleted within one year at most in any case.
Keep Reading
Changed your mind?
FaceCast is free to download again at any time, and purchases restore with the same Apple ID or Google account.
4.6average rating · 4,109 App Store